At Furnidisc, we champion exclusivity and meticulous craftsmanship over mass production. Our collections feature limited-run pieces, often involving detailed hand-finishing or sourcing of premium, durable materials. Consequently, inventory is finite. Should an item you've ordered become unavailable due to these production nuances, we will personally notify you within 3 business days. We will then present you with considered alternatives: (1) a priority reservation for a similar piece in an upcoming collection, (2) a full and immediate refund to your original payment method, or (3) a store credit with an additional 15% value as a gesture of goodwill for your next investment in your home. This process underscores our philosophy of offering not just furniture, but heirloom-quality statements for your space.
All prices on www.furnidisc.com are listed in USD and are final at checkout. Our pricing reflects the true value of designer aesthetics, superior materials like solid hardwoods and premium upholstery, and the skilled labor involved. We maintain complete transparency. In the exceptional event of a significant pricing error on our website (e.g., a $2,500 console table listed as $250), we reserve the right to cancel the erroneous order. You will be notified of such a cancellation within 3 business days. As an apology for the inconvenience and to thank you for your understanding, we will offer a one-time 20% discount code applicable to a future purchase, aligning with our commitment to fair and honorable dealings.
Every Furnidisc order is treated with the care your future centerpiece deserves. Following placement, each item undergoes a final quality inspection and is meticulously packaged in specialized materials to prevent transit damage. This careful preparation means order processing typically requires 3-5 business days. During peak seasons or around major holidays, please allow 5-7 business days for processing. For custom-configured or made-to-order items, a clearly stated, extended crafting timeline will be provided at checkout and in your order confirmation. You will receive a shipping notification with detailed tracking information via email once your curated piece begins its journey to you.
We partner with premium, white-glove shipping services to ensure your furniture arrives in impeccable condition, ready to elevate your home. Due to the size, weight, and fragile nature of our products, shipping timelines are extended to prioritize safety. Domestic shipments typically require 10-18 business days from the completion of processing. International deliveries are more complex, often taking 18-30 business days, and include all necessary pre-paid customs documentation with accurate valuations to facilitate a smooth cross-border transition. This deliberate pace is essential for safeguarding the integrity of your designer investment during its passage to your doorstep.
We want you to be completely satisfied with your Furnidisc piece in your home. Therefore, we accept returns and exchanges for most items within 30 days of delivery. To qualify, the item must be in its original, unused, and unassembled condition, with all original packaging, tags, and documentation intact. Please initiate any return through our customer service portal. Once we receive the returned item at our warehouse, please allow up to 14 business days for our quality team to conduct a thorough inspection and process your refund (issued as store credit) or exchange. Final sale items, such as clearance or heavily customized pieces, are explicitly marked at purchase and are not eligible for return, preserving the exclusive nature of these collections.
The distinctive design identity of Furnidisc is our most valued asset. All content on www.furnidisc.com, including but not limited to product designs, technical drawings, lifestyle photography, and written descriptions, is protected by copyright and other intellectual property laws. Unauthorized reproduction, distribution, or commercial use of our designs, imagery, or content for any purpose is strictly prohibited. We vigilantly protect our creative works to maintain the unique design language and premium positioning that defines the Furnidisc brand.
Our dedicated home styling consultants are here to assist you. For all inquiries, please contact us via email at [email protected]. We strive to respond to all messages within 2 business days, though response times may extend to 4 business days during periods of high volume. For the most efficient service regarding an existing order, please include your order number in the subject line. We believe in thoughtful, detailed communication that mirrors the considered design of our furniture, aiming to provide guidance that helps you craft your ideal living environment.
